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Executive - Order Processing

02/02/2026
01/04/2026
Permanent - Full Time
Colombo
Customer Service

IPD Group is a dynamic ASX listed, Australian owned business. We provide design, development and distribution of electrical products and technologies. Electrical hardware distribution with product assembly and workshop for customised solutions. Electrical vehicle charging hardware and infrastructure solutions, providing complete electrical engineering and service provider in high and low voltage projects. Having operated for 65 years we are trusted partner to our customers. 

Job Description

  • Required to process sales orders and returns in a timely and accurate manner
  • Attend to inquiries & process quotes according to customer requirements
  • Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
  • Provide necessary product and service-related information to customers

Desired Skills and Experience

  • Minimum 2 years of working experience in BPO/Customer Service/Operations
  • Outstanding written and verbal communication skills
  • Good knowledge of Electrical/Industrial products would be an added advantage
  • Willing to work according to the Australian calendar and Australian working hours

WHAT WE OFFER YOU:

  • An attractive remuneration package.
  • A friendly and flexible work environment.
  • A good work-life balance.
  • Enhance your skills through direct involvement with international standards and practices.
  • Gain international exposure through collaboration with experienced Australian teams.
  • Opportunities for professional growth and development.
Remember Job