IPD Group is a dynamic ASX listed, Australian owned business. We provide design, development and distribution of electrical products and technologies. Electrical hardware distribution with product assembly and workshop for customised solutions. Electrical vehicle charging hardware and infrastructure solutions, providing complete electrical engineering and service provider in high and low voltage projects. Having operated for 65 years we are trusted partner to our customers.
Job Description
Process sales orders and returns with speed and accuracy.
Handle customer inquiries and prepare tailored quotations.
Coordinate with Australian teams to provide order updates and ETAs.
Deliver professional, helpful, and timely customer support.
Share product and service knowledge with clients.
Desired Skills and Experience
Minimum 2 years of working experience in BPO/Customer Service/Operations
Strong written and verbal communication skills in English
High attention to detail and problem-solving ability
Ability to work in line with Australian hours & calendar: Working hours: 3:30 AM to 12:30 PM
This is a work from office role based in Nawala
Knowledge of electrical or industrial products (a plus, not required)
WHAT WE OFFER YOU:
Competitive salary & attractive benefits.
Work with international teams (Australia-based operations)
Healthy work-life balance.
Supportive, friendly, and flexible work culture.
Exposure to global standards & best practices.
Opportunities for professional growth and development.
